Shipping & Returns

 

Shipping & Delivery - Orders Within Canada

Please note that we only offer shipping within Canada.

Orders totalling $99 (before taxes) are eligible for free shipping within Canada.

For orders that do not qualify for free shipping we offer a flat fee shipping rate of $10.99 within Canada.

All of our orders are shipped with Canada Post.

Once an order is placed, you will receive an order confirmation immediately via email. Orders are typically sent out within 1-3 business days.

 

Shipping Restrictions

Please note that we only offer shipping within Canada.

 

Currency & Taxes

All prices are in Canadian Dollars. Prices listed on www.lepetitduckshoppe.com may differ from prices listed in store.

Canadian Federal and Provincial Sales Taxes are applied based on shipping destination.

  • Quebec: 5% GST and 9.975% PST
  • Manitoba: 5% GST and 7% PST
  • British Columbia: 5% GST and 7% PST
  • Ontario: 13% HST
  • Nova Scotia, Newfoundland & Labrador, New Brunswick, Prince Edward Island: 15% HST
  • Saskatchewan: 5% GST and 6% PST
  • Any other Canadian provinces or territories: 5% GST

 

Changes to An Order

If you would like to make changes to your order before it has been shipped, contact us as soon as possible and we will do our best to accommodate any requested changes.

 

Refund and Return Policies

For any defective or damaged product Le Petit Duck Shoppe Inc. will offer a full refund or exchange of the same item. You have 30 days after the original purchase date to notify us and return any damaged or defective items. We will reimburse you no later than 14 days from the date that we receive the returned items.

For defective or damaged products that you wish to return please notify us at [email protected] or call us at 1-514-849-7449.

We will use the same means of payment as you used for the original order to issue any refund and you will not incur any fees for such reimbursement.

Please send the returned items to the following address:

 

Le Petit Duck Shoppe

398 Marie Morin

Montreal, Quebec

H2Y 2Y1, Canada

 

Be sure to include your order number, contact details and return address.